IT Support Technical Form

Company Name(Required)

Main Contact Email Address:(Required)

How many employees do you have?(Required)

Apart from your main branch, how many other branches do you have?(Required)

Branch Name

Number of Employees

Branch Name

Number of Employees

Branch Name

Number of Employees

Branch Name

Number of Employees

Branch Name

Number of Employees

More than 5 branches (please specify)(Required)

What are the branches and how many employees do you have?

Please input as follows: (Location - Number of employees)

How can we help with your IT Needs?

Email Address

Domain

Internet

VoIP Connection

Anti-Virus

Others (Please select only if the support is not mentioned)

Do you want to proceed with the questionnaire or be contacted by our Technical team?

I want to proceed

I want to be contacted

Phone

Email

Where is your email hosted?

Others (please specify):

How many laptops / computers each branch has?

Please input as follows: (Branch - No. of laptops/computers)

What is you Internet Router Brand and Model?

How many network switches you currently have?

What is/are the brand and models of the network switches that you have?

How many domains do you have?

More than 5 Domains (please specify)

Domain Name

Domain Provider

Domain Name

Domain Provider

Domain Name

Domain Provider

Domain Name

Domain Provider

Domain Name

Domain Provider

Domain Name

Domain Provider

What are the domains and the domain providers you have?

Please input as follows: (Domain name - Domain Provider)

Do you have a wifi connection in the office?

Yes

No

I dont know

Do you provide a separate wifi network for your customers/guests?

Yes

No

I dont know

How many WiFi Access Point you currently have?

Please leave this blank if the data is unknown

Who provides your Internet connection (also known as your ISP - Internet Service Provider)?

Others (please specify):

What type of ISP (Internet Service Provider) connection are you using?

Others (please specify):

What is the antivirus that you are using?

Others (please specify):

Do you have a cloud storage?

Yes

No

I don't know

What is the cloud storage that you are using?

Others (please specify):

If none, where is your company Data saved?

Please leave it blank if data is unknown

Who can we contact to know if you have a cloud storage?

Please input as follows: (Name - email address)

Do you have a VPN (Virtual Private Network)?

Yes

No

I dont know

Do you have a VDI (Virtual Desktop Infrastructure)?

Yes

No

I dont know

What kind of VDI (Virtual Desktop Infrastructure) are you using?

Others (please specify):

Are you using a mobile device management? (ex: mobileiron)

Yes

No

I dont know

Are you using BYOD or company phones?

Yes

No

I dont know

Do you need a computers on your meeting room?

Yes

No

i dont know

What kind of phone system are you using? (ex: hardphone/softphone)

Others (please specify):

IT Support Technical Form

Contact

Managed Solutions

Cloud Solutions